Policies

Schedule, Deposit, and Cancellation Policy

Booking

When Booking online a Credit card is required to book. If you cancel your appointment within 72 hours of your appointment or No-Show you will be charged a set Cancellation fee for the serviced booked. Your card on file will be the one booked.
*If your card on file can not be charged after canceling or no-showing you will be invoiced.

Deposit

A 50% deposit is required to book your appointment. This deposit is non-refundable.

Arriving to Your Appointment

Please arrive 5 minutes early to your appointment to complete your client paperwork. If you are more than 15 minutes late for your appointment, this will be considered a no show and you will need to reschedule. Please understand that such changes effect not only your practitioner, but other clients as well. If you are late for the second appointment, you will lose your deposit. In this case, you will need to make an additional deposit prior to being put back on the schedule. The balance is paid upon arrival to your appointment.

When you come to your procedure, you will have to fill out important client paperwork. If it becomes known during your arrival that you have taken mood-altering drugs or have been drinking alcohol, Vixens will cancel your appointment. If you are taking legally prescribed medicines that alter your mood, please take them after your procedure. You need to be in a clear state of mind. No exceptions. The late policy will apply.

Reschedule Policy

We understand that unforeseen circumstances may arise that could force you to reschedule your procedure. Please understand that such changes affect not only your practitioner but other clients as well. If you choose to reschedule your appointment, a minimum 72 hours advance notice is mandatory, or you will forfeit your deposit. You will need to make an additional deposit to reschedule. If you do not reschedule, please see the cancellation and no-show policies below.

Cancellation Policy

A 72-hour cancellation notice is required to cancel an appointment. If you fail to cancel your appointment prior to 72 hrs before your scheduled appointment, you will forfeit your deposit. An additional deposit and full payment in advance will be required to be placed back on the schedule.

No Show Policy

Initial Procedure

If you are a no-show for an initial procedure, you will forfeit your deposit. An additional deposit and full payment in advance will be required to be put back on the schedule.

Balance the Day of Procedure

Any outstanding balance is due the day of the procedure.

Waitlist

We very rarely have cancellations or rescheduled appointments, however please speak to our concierge directly by phone if you would like to be added to the waitlist.

Existing Tattoos or Permanent Cosmetics

We are extremely selective when working over existing PMU/tattoos and other tattoo artists' work. If you have had your eyebrows, eyeliner, lips, and areolas previously tattooed, or looking for a tattoo coverup or rework, we request that you email us clear, well lit photos of your work for approval BEFORE your appointment booking for CORRECTION WORK. In addition to the photos in your email, please include the date of your last session, how many sessions you received, and the business name and artist name who performed your service.

Important for All Clients

All permanent cosmetics and tattoos are considered a multiple-step appointment process. Healed results will vary with each individual client. NO guarantees will be made. Additional sessions (at an additional charge) may be required to obtain optimal desired results. Although we give our best efforts to provide you with quality service, many factors can result in a less than desired outcome as each client will heal differently. In order for your new tatoo to heal properly (and look their very best) please follow all Pre & Post Care Instructions! These instructions are designed to limit bleeding and skin sensitivities during the service. Excessing bleeding during the procedure can dilute and expel the pigment color and lead to poor results.

Multiple Sessions Included in Session Pricing

If your procedure includes multiple appointments/sessions included in your price, your second session must be booked 8-16 weeks after your 1st appointment. If you cancel your 2nd appointment you forfeit your included sessions. If you choose not to get your 2nd included treatment, the treatment can not be exchanged for other services of any kind.
Hands, fingers, feet, tattoos do not include a free touchup there are no garuntee with these tattoos and the healing process.
*Not all services incluede multiple sessions.